Remember to join us live on our mobile app and Facebook Thursdays/Friday at 7:00pm EST.
Shipping & Returns
We want your shopping experience at The Inspired Dragonfly Boutique to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better! Sometimes life happens and you need to change or cancel your order. We know you will love your items as much as we do! We totally understand and are here to help, but you must contact us immediately!
Please carefully review our policies below for more details on shipping, returns, and issues with your order!
We offer $7.95 flat-rate US shipping or FREE on orders over $100!
Shipping is FREE on all subsequent orders for 4 hours after a paid order.
Accuracy of shipping address in PayPal or other payment source is the customer’s responsibility.
No changes can be made to address provided once the order is submitted.
Returns on unworn, unwashed items with tags still attached are accepted within 7 days of receipt of item.
YOU MUST NOTFIY US BEFORE SENDING ANY ITEMS BACK, IF NOT YOU FORFIET YOUR REFUND AND THE ITEM.
Returns are eligible for store credit only.
Sale/clearance items and crystals/stones/jewelry are NOT returnable, they are final sale.
Shipping charges (original and return) are the customer’s responsibility.
Once the item is receive, returns are processed within 5-7 business days.
Defective or damaged items must be reported within 24 hours of receipt.
If you are picking your items up in store, we suggest you pick up within the 7 day period as this policy applies to ALL ORDERS. If you opt to leave your item in the store longer than that, you realize that you are bound to the above policy as well.
Due to the limited number of BOUTIQUE styles featured on our lives and album sales, exchanges are subject to inventory availability and cannot be guaranteed.
New items are sent out as soon as the incorrect item is received, provided the correct style/size is available.
If the exchange item is not available, customers will be issued store credit.
We're located at 805 B Rohrerstown Road Lancaster, Pa 17602 Hours: Closed Sunday/Monday Tuesday Appointment Only Wednesday - Saturday 11:00am - 5:00pm Contact us at 717-517-7056 or Email Support@TheInspiredDragonflyBoutique.com